Shipping policy

Shipping, handled with care
At Bob & Scottie, we treat every order with attention, from the moment you order to the moment it arrives.

Order processing

Orders are processed within 1–2 business days. As soon as your order has been carefully packed and shipped, you will receive a tracking link by email.

Delivery times

Netherlands: 1–2 business days
Europe: 2–5 business days
International: 5–14 business days

Delivery times are indicative and may vary depending on the carrier.

Shipping costs

Shipping costs are calculated at checkout and depend on the destination.

Customs and import duties

For orders outside the EU, import duties, taxes or handling fees may apply. These costs are paid by the recipient and are set by local authorities.

Address details

Please check your address carefully when placing your order. Bob & Scottie cannot be held responsible for parcels sent to an incorrectly entered address.

Delays

Although we work with reliable shipping partners, we have no control over external delays during transport. Please allow for possible variations in delivery time.

Questions about your order?

Our Client Service team is here for you at info@bobandscottie.com.